1. Introduction

Lukrah LLC (“Lukrah,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at lukrah.com, use our services, or communicate with us.

2. Information We Collect

Information You Provide: We collect information you voluntarily provide, including your name, email address, phone number, business name, and any other details you submit through our contact forms, consultation requests, or during client onboarding.

Automatically Collected Information: When you visit our website, we may automatically collect certain information such as your IP address, browser type, device information, pages visited, and referring URLs.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site traffic, and understand user behavior.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our marketing services
Communicate with you about consultations, projects, and service updates
Send appointment confirmations, reminders, and scheduling notices via SMS (with your consent)
Respond to your inquiries and provide customer support
Analyze website usage to improve our services
Comply with legal obligations

4. SMS/Text Messaging

If you opt in to receive text messages from Lukrah, we may send you automated messages related to consultation confirmations, project updates, reminders, and occasional service announcements. Message frequency varies based on project activity. Message and data rates may apply.

Consent to receive SMS is not required as a condition of service. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. For more details, see our SMS Terms & Conditions below.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers who assist us in operating our business (e.g., email platforms, analytics tools, CRM systems)
Professional advisors such as attorneys and accountants
Law enforcement or government agencies when required by law
Third parties in connection with a business transaction such as a merger or acquisition

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You may:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal obligations)
Opt out of marketing communications at any time
Opt out of SMS messages by replying STOP

To exercise any of these rights, contact us at info@lukrah.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Lukrah LLC
Baltimore, Maryland
Email: info@lukrah.com
Website: https://www.lukrah.com

PRIVACY POLICY